Privacy Policy

How we collect, use, and protect your personal data

Last updated: 16 November 2023

Overview

MID Digital Solutions is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect personal information when you access our website and use our services.

Personal Data We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our website and services:

  • Email addresses and names
  • Phone numbers and contact information
  • Usage data including IP addresses and browser information
  • Device identifiers and cookies
  • Information provided through contact forms and enquiries

Tracking Methods & Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. This includes:

  • Session and persistent cookies for essential website functions
  • Tracking technologies for website policy acceptance
  • Functionality preferences to remember your settings
  • Analytics to understand how you use our services

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To manage your account and process your requests
  • To process contracts and complete purchases
  • To send you communications, updates, and promotional offers
  • To analyse usage trends and improve our services
  • To conduct business transfers or mergers
  • To comply with legal obligations

Data Sharing & Disclosure

We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and services
  • With business partners and affiliates
  • With other users in public areas of our website
  • In connection with any merger, sale of company assets, or acquisition
  • When required by law or to protect our legal rights

Your Rights & Choices

You have the right to:

  • Request access to your personal data
  • Request deletion or amendment of your personal data
  • Access your account settings to manage your preferences
  • Opt out of promotional communications
  • Contact us to exercise your privacy rights

Please note that we may retain certain data when legally required or necessary for legitimate business purposes.

Data Security

We implement commercially acceptable security measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information and terminate the child’s account.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: